Mountain bike with a lit Hilox LED headlight on the handlebar

Frequently asked question · battery

Battery training: how to make your battery last longer

A new battery is a bit like a puppy: in the first weeks you teach it good habits. A few full discharges and full recharges, and after that never leave it empty in a cupboard. That's how your MTB light or LED dog collar keeps going a lot longer.

View the MTB lights View the LED dog collars

Short answer

Fully drain and fully recharge a new battery at least 5 times within the first 2 weeks. Never store it empty, and recharge it every now and then, even when you're not using it for a while.

Battery

Most Hilox MTB LEDs, armbands and LED dog collars have a rechargeable battery. A charger or USB cable is always supplied.

Training

It's important to train the battery properly and not let it get "lazy".

Training means: within the first 2 weeks, fully drain the battery at least 5 times (let the lights burn) and then fully recharge it. That improves the battery's lifespan.

Not letting it get lazy means: never store the battery empty in a cupboard. If you're not using it for a while, recharge it every now and then anyway. An empty battery gets weak faster and fails sooner.

Warranty

MTB lighting: 2 years' warranty as standard, 6 months on the battery. Excluded from warranty are LEDs with damage caused by the user and neglected batteries.

LED dog collars: 1 year's warranty as standard, for the stitching coming loose due to a factory defect. 6 months on the battery. Excluded from warranty are collars with damage caused by the dog, water damage on collars that are not 100% waterproof, and neglected batteries.

Another question?

Browse all frequently asked questions or get in touch. If your question is about your vehicle, include the make, model and year of manufacture and we'll look into it for you.